The main purpose of this Reputation Co-Pilot is to help business owners effectively and efficiently manage their Google Business Profile reviews. This is important because customers expect responses within a few hours. Google prefers responses within a reasonable amount of time as well, and will reward the profiles who do this.

Our AI software platform works by directly integrating with your Google Business Profile. It automatically generates responses to all the reviews you receive by leveraging a powerful AI model by OpenAI. The responses are then sent to you for approval, editing, or rejection.

No, you don’t need any technical knowledge to use Reputation Co-Pilot. The only skill you need is to be able to read an email. Within the response email, you may approve, edit, or reject the response.

Absolutely. You can edit, rewrite, or reject any of the responses generated by the AI. The platform sends the responses to you for approval. You have full control over what is finally posted on your Google Business Profile.

Yes, the platform will generate responses for all reviews - both positive and negative. For negative reviews, it focuses on addressing concerns, offering solutions, and demonstrating commitment to customer satisfaction.

Typically, Reputation Co-Pilot can generate responses within a few minutes of receiving a new review. The exact speed can depend on factors such as the complexity of the review and the platform’s current load.